Shipping policy

Shipping Policy – Quirky Stars

Thank you for shopping with Quirky Stars.

Order Processing
Orders are normally processed within 1–3 business days after payment has been successfully confirmed. Processing times may vary during busy periods, public holidays, or when a product is supplied by a third-party fulfilment partner.

Delivery Times
Estimated delivery times will be shown at checkout or on the relevant product page where available. Delivery times are estimates and may vary depending on the destination, courier, product availability, and fulfilment location.

Shipping Costs
Any applicable delivery charges will be clearly displayed at checkout before you complete your purchase.

Tracking Information
Where tracking is available, customers will receive tracking information by email after the order has been dispatched. Tracking information may take some time to become active after dispatch.

Multiple Packages
Some orders may contain products supplied from different fulfilment locations. In these cases, items may arrive separately and customers may receive more than one tracking number.

Incorrect Delivery Address
Customers are responsible for providing a complete and accurate delivery address. If you notice an error in your address, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been dispatched.

Delivery Delays
Occasionally, deliveries may be delayed due to courier disruption, customs, severe weather, public holidays, or circumstances outside our reasonable control. We will assist customers with tracking and delivery enquiries where possible.

Lost or Missing Parcels
If your tracking information shows that your parcel has not arrived within the expected delivery period, please contact us so we can investigate the issue with the relevant courier or fulfilment partner.

International Orders
Where international delivery is available, customers may be responsible for local customs duties, import taxes, or other charges imposed by the destination country. These charges are not included in the product or shipping price unless stated otherwise.

Contact Us
For any questions regarding shipping or delivery, please contact:

Quirky Stars
Email: quirkystars17@gmail.com